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Privacy Policy

Last updated: January 2025

Eternal Turf and Pavers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eternalturfandpavers.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you fill out forms, request information, or communicate with us directly.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

Cookies

We may use cookies, web beacons, and other tracking technologies on the site to help customize the site and improve your experience. You can disable cookies through your browser settings, but note that doing so may affect the functionality of the site.

How We Use Your Information

We use your information to:

Provide, operate, and maintain the website
Improve your browsing experience on our website
Respond to your inquiries and customer service requests
Send you updates about our services, special offers, and other information you might find useful
Understand usage trends to optimize our site
Maintain the security of the site
Sharing Your Information

We do not sell, rent, or share your personal data with third parties, except in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services for us (e.g., payment processing, data analysis).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no security system is impenetrable, and we cannot guarantee the complete security of your information.

Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of receiving marketing communications
Restrict how your data is used under certain circumstances

To exercise these rights, please contact us at:

Email: eternalturf1@gmail.com

Phone: (619) 400-7749

SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Eternal Turf & Pavers, you may receive messages related to the following:

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Alon Dvir. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Eternal Turf & Pavers in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at: https://eternalturfandpavers.com/contact-us/
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy page.
Message frequency may vary

Visit our website at support.ringcentral.com for easy-to-follow steps.

Chat with us again.

Call us at 888-898-4591 (Option 3).

Thank you for choosing RingCentral as your communications provider! If you have any questions, please let me know.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: eternalturf1@gmail.com

Phone: (619) 400-7749

read our FAQ’s

How long does artificial turf last?fotex2025-02-21T23:39:00+00:00

The lifespan of artificial turf can vary depending on factors like usage, maintenance, and the quality of the turf. Typically, well-maintained artificial turf can last anywhere between 15 – 25+ years, providing a durable and long-lasting solution for your outdoor space.

Can I install artificial turf myself?fotex2025-02-21T23:43:34+00:00

While possible, Eternal Turf & Pavers offers an array of benefits over a DIY installation. We ensure proper ground preparation, leveling, & base compaction while efficiently completing the installation with expertise & precision with our high quality materials and equipment.

How long does the entire process take?fotex2025-02-21T23:46:55+00:00

After your free consultation, most residential projects take 3-5 days to complete (depending on size & complexity). We understand that your time is valuable & are willing to work night / day to ensure our team delivers expertise & precision based on your needs.

Is your artificial turf / synthetic grass environmentally friendly?fotex2025-02-21T23:48:39+00:00

Absolutely! We prioritize eco-friendly solutions by offering artificial turf made from recyclable materials, helping to conserve water by eliminating the need for regular irrigation. Our sustainable concrete paving options are designed for durability and low maintenance, reducing environmental impact over time. We are dedicated to environmentally conscious landscaping practices.

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